Privacy Policy
Effective Date: 07/22/2025

1. Introduction

Welcome to Ryda Ride (“we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website rydaride.com, use our mobile app, or interact with our services in Fredericton, New Brunswick, Canada.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, phone number, email address

• Location Data: Real-time GPS location when using our ride services

• Payment Information: Credit/debit card details (processed securely via third-party providers)

• Ride History: Pickup and drop-off locations, trip times, and fare amounts

• Technical Data: IP address, device information, browser type, operating system

3. How We Use Your Information

We use your personal information to:

• Provide and manage our taxi and ride services

• Process payments and send receipts

• Communicate with you (e.g., trip updates, customer service)

• Improve our website, services, and user experience

• Ensure safety, security, and compliance with applicable laws

4. Sharing Your Information

We do not sell your personal information. We may share it only with:

• Service Providers: For payment processing, ride dispatching, and IT support

• Legal Authorities: When required by law, court order, or to protect our rights and safety

• Business Transfers: In the event of a merger, acquisition, or asset sale

5. Data Security

We take reasonable steps to protect your personal information using physical, electronic, and administrative safeguards. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

7. Your Rights

As a Canadian resident, you have the right to:

• Access the personal information we hold about you

• Request corrections to your personal information

• Withdraw consent for certain uses of your information

• Lodge a complaint with the Office of the Privacy Commissioner of Canada

To exercise your rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to other websites not operated by us. We are not responsible for the privacy practices of third-party sites.

9. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Ryda Ride

Fredericton, NB, Canada
📧 Email: support@rydaride.com
📞 Phone: (226) 966-5076

🌐 Website: https://www.rydaride.com